Privacy Policy

Last Updated: February 2025

Welcome to LetsPut. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform.

By using LetsPut, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

1.1 Information You Provide

When you create an account or use our services, you provide us with:

  • Account Information: First name, last name, email address, and password
  • Profile Information: Any additional information you choose to add to your profile
  • User Content: Content you create, upload, or share on the platform (images, videos, text, etc.)
  • Communications: Messages you send to us or other users
  • Feedback: Surveys, reviews, or feedback you provide

1.2 Automatically Collected Information

When you use LetsPut, we automatically collect:

  • Device Information: Device type, operating system, browser type, unique device identifiers
  • Usage Data: Pages visited, features used, time spent on pages, click patterns
  • IP Address: Your IP address and general location information
  • Cookies & Similar Technologies: Session cookies, authentication tokens, and preferences
  • Log Data: Server logs, error reports, and performance metrics

1.3 Information from Third Parties

We may receive information from:

  • Analytics providers
  • Security and fraud prevention services
  • Publicly available sources

2. How We Use Your Information

We use your information to:

  • Provide Services: Create and manage your account, authenticate users, and deliver platform features
  • Improve Platform: Analyze usage patterns, develop new features, and enhance user experience
  • Communicate: Send account notifications, security alerts, password reset emails, and updates
  • Security: Detect and prevent fraud, abuse, and security incidents
  • Legal Compliance: Comply with legal obligations and enforce our Terms & Conditions
  • Customer Support: Respond to inquiries, troubleshoot issues, and provide assistance
  • Analytics: Monitor platform performance, track bugs, and measure feature adoption

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We work with third-party service providers who help us operate the platform:

  • Authentication: Supabase for user authentication and session management
  • Hosting: Cloud infrastructure providers for data storage and processing
  • Analytics: Tools to understand user behavior and improve services
  • Email Services: Providers for sending transactional emails (verification, password reset)

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal requests (subpoenas, court orders)
  • Government or regulatory investigations
  • Protection of our rights, property, or safety
  • Prevention of fraud or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you of any such change.

3.4 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data in transit is encrypted using SSL/TLS
  • Authentication: Secure password hashing and session management
  • Access Controls: Restricted access to personal data on a need-to-know basis
  • Monitoring: Continuous security monitoring and incident response
  • Regular Updates: Security patches and vulnerability assessments
  • Session Management: 48-hour session timeout for security
  • Password Reset: Time-limited reset tokens (10 minutes expiry)

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Update

You have the right to:

  • Access your personal information
  • Update or correct inaccurate data
  • Request a copy of your data

5.2 Delete Your Account

You may request account deletion at any time. Upon deletion:

  • Your account will be permanently removed
  • Your personal information will be deleted from our active systems
  • Some information may be retained for legal or operational purposes
  • Publicly shared content may remain visible until manually removed

5.3 Manage Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

5.4 Opt-Out of Communications

You can opt out of marketing emails, but you will still receive essential transactional emails (e.g., password resets, security alerts).

5.5 Data Portability

You may request a copy of your data in a structured, machine-readable format.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

After account deletion, we may retain certain information for:

  • Legal and regulatory requirements
  • Fraud prevention and security
  • Backup and disaster recovery (up to 90 days)

7. Children's Privacy

LetsPut is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13, we will delete it immediately.

If you believe a child under 13 has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. By using LetsPut, you consent to the transfer of your information to countries that may have different data protection laws.

We ensure appropriate safeguards are in place to protect your data during international transfers.

9. Third-Party Links

LetsPut may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Authentication Cookies: Keep you logged in for 48 hours
  • Security Cookies: Detect and prevent fraud
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Understand how you use our platform

We use both session cookies (deleted when you close your browser) and persistent cookies (remain until deleted or expired).

11. Your California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about data we collect, use, and share
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of personal information (we do not sell your data)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, please contact us using the information provided below.

12. Your European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right of Access: Request access to your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain data processing activities
  • Right to Withdraw Consent: Withdraw consent at any time

You also have the right to lodge a complaint with your local data protection authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Post the revised policy on our platform
  • Notify you via email for material changes (if applicable)

Your continued use of LetsPut after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

LetsPut Privacy Team

Email: privacy@letsput.com

Support: support@letsput.com

We will respond to your request within 30 days.